Fox & Ramona

SHIPPING

Your item is made to order and will be shipped within 1 - 2 weeks. 

Shipping is via courier. The courier does not deliver to PO Boxes. Please advise if there is a safe place to leave your item if you will not be there to sign for it. Using a business address is ideal, if possible. If you are not home and there is nowhere to leave it, your order will be taken back to the depot and you will need to arrange another time to collect it or have your item re-delivered at your own expense. 

If you would like to pick up your order from Spotswood (Victoria, 3015) please enter the coupon code PICKUP when you check out so that you won't be charged for shipping. We will contact you to let you know when your order is ready for collection.

Please feel free to contact us before you order to confirm when you will receive your item.

Items are packed with extreme care. Please note that we cannot be responsible for items damaged or lost during shipping. Please contact us if you would like to purchase insurance when shipping your order.